Rent a Board

SUP YOGA: 0433 488 819
SUP LESSONS & BOARD BOOKINGS: 0412 911 356

Complaints

Stand Up Paddle SA

Complaints Policy and Procedure

The ASI Accredited School is committed to effectively, efficiently, promptly and fairly handling all complaints about its services and products.

Any complaint will be treated seriously, investigated thoroughly and dealt with according to the merit of the complaint.

The circumstances and results of any complaint investigation will be analysed thoroughly by senior management and acted on appropriately so as to improve the relevant ASI School functions and remove any grounds for future complaints.

 Making Complaints

Clients may make a complaint by telephone or in writing to:

Stand Up Paddle SA Owner

Nat Gohl

Phone:0412911356                                Email: nat@standuppaddlesa.com

Postal Address: 244 Esplanade,Seacliff 5049

Website: Standuppaddlesa.com

 

Or

 

The Director (Education) at the

Academy of Surfing Instructors (ASI) Head Office Australia

Phone:  +61 2 9365 4170             Email:  info@academyofsurfing.com

Website:   www.academyofsurfing.com

 

 

Recording and Resolution of the Complaint

  • The ASI Accredited School is notified of the complaint.
  • All complaints are recorded on the Client Complaint form
  • The ASI Accredited School investigates the complaint.
  • Clients are notified in writing of the outcome of the complaint within 60 days from the time of receiving the complaint.
  • All complaint information is filed on the Complaints File

 

Dissatisfied Outcome

  • Should the client not be satisfied, then the client can seek arbitration by a third party acceptable to all parties to the grievance.
  • If the complaint is not satisfactorily resolved within 60 days from the occurrence of the complaint, the client may request the ASI Accredited School to seek the services of a third party.
  • Arbitration will be undertaken when both the ASI Accredited School and the client agree on a third party.
  • If the complaint/grievance is still unresolved, the client will be advised of external organisations of appeal.
standuppaddlesa
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 Following
It’s looking pretty good out there today 👍😎 SUP lesson and hire @redpaddleco @starboardsup #sup #standuppaddle #starboardsup 
#livethetikilife @starboard_sup_australia
@starboard_foils 
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship 
#lululemon
#adelaidetodo 
#proudtobeASI 
#ASInstructorTimes And Dates
9:00 am - 17:00 pm
15-November-2019 - 19-November-2019
Closing: 01-November-2019
Included
Five (5) x ASI instructor certifications: (1) SUP Water Safety Rescue Award, (2) L1 SUP Instructor Enclosed Flat Water, (3) L2 SUP Instructor Exposed Waters, (4) L3 SUP Instructor Beginner Surf & (5) SUP Wise for Instructors Foundation Skills 
Training manuals 
ASI T-shirt
Access to SUP video library
12 months ASI membership​ 
Bring To Workshop
Your lunch
SUP board-leash-paddle
SUP clothing 
Languages
English
Refund Policy
Full refund less $75 administration fee provided on minimum notice of 14 days prior to workshop. 
Course Fee
Usual Rate:
Australian Dollars.AUD $ 1200Suns out , Rays out and I’m out on the 10’6 @redpaddleco Ride inflatable SUP. @starboardsup #sup #standuppaddle #starboardsup 
#livethetikilife @starboard_sup_australia
@starboard_foils 
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship #rspro
#lululemon
#adelaidetodo 
#proudtobeASI 
#ASInstructorWinston had a great day on the water today , why don’t you  bring along  a friend and enjoy #standuppaddleboarding too see you @seacliff with @standuppaddlesa and @starboardsup , @redpaddlecoauGood morning, Suns out, , SUPs out @standuppaddlesa with @redpaddlecoau and @starboardsup  #sup #standuppaddle #starboardsup 
#livethetikilife @starboard_sup_australia
@starboard_foils 
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship #rspro
#lululemon
#adelaidetodo 
#proudtobeASI 
#ASInstructorCan’t wait to get out there , can you? @redpaddleco @starboardsup #sup #standuppaddle #starboardsup 
#livethetikilife @starboard_sup_australia
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship #rspro
#lululemon
#adelaidetodo 
#proudtobeASI 
#ASInstructorGreat to back out on the water this morning with s couple of newbies , awesome fun was had by all  @redpaddleco @starboardsup #sup #standuppaddle #starboardsup 
#livethetikilife @starboard_sup_australia
@starboard_foils 
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship #rspro
#lululemon
#adelaidetodo 
#proudtobeASI 
#ASInstructorSpring was in the air today. Whilst on the water this morning, I bumped into this friendly fella 🐬@standuppaddlesaBags packed, don’t forget the essentials. Sun cream SUP board and travel map @standuppaddlesa with @redpaddleco #exploreyourworld