Rent a Board

SUP YOGA: 0433 488 819
SUP LESSONS & BOARD BOOKINGS: 0412 911 356

Complaints

Stand Up Paddle SA

Complaints Policy and Procedure

The ASI Accredited School is committed to effectively, efficiently, promptly and fairly handling all complaints about its services and products.

Any complaint will be treated seriously, investigated thoroughly and dealt with according to the merit of the complaint.

The circumstances and results of any complaint investigation will be analysed thoroughly by senior management and acted on appropriately so as to improve the relevant ASI School functions and remove any grounds for future complaints.

 Making Complaints

Clients may make a complaint by telephone or in writing to:

Stand Up Paddle SA Owner

Nat Gohl

Phone:0412911356                                Email: nat@standuppaddlesa.com

Postal Address: 244 Esplanade,Seacliff 5049

Website: Standuppaddlesa.com

 

Or

 

The Director (Education) at the

Academy of Surfing Instructors (ASI) Head Office Australia

Phone:  +61 2 9365 4170             Email:  info@academyofsurfing.com

Website:   www.academyofsurfing.com

 

 

Recording and Resolution of the Complaint

  • The ASI Accredited School is notified of the complaint.
  • All complaints are recorded on the Client Complaint form
  • The ASI Accredited School investigates the complaint.
  • Clients are notified in writing of the outcome of the complaint within 60 days from the time of receiving the complaint.
  • All complaint information is filed on the Complaints File

 

Dissatisfied Outcome

  • Should the client not be satisfied, then the client can seek arbitration by a third party acceptable to all parties to the grievance.
  • If the complaint is not satisfactorily resolved within 60 days from the occurrence of the complaint, the client may request the ASI Accredited School to seek the services of a third party.
  • Arbitration will be undertaken when both the ASI Accredited School and the client agree on a third party.
  • If the complaint/grievance is still unresolved, the client will be advised of external organisations of appeal.
standuppaddlesa
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 Following
Jas joined us early Sunday morning for a SUP lesson in perfect conditions. See you soon on the water for lesson or hire @standuppaddlesa with @redpaddlecoau and @starboardsupIt’s starting to warm up , join us soon with your bestie for a SUP @standuppaddlesa with @redpaddlecoauPick a paddle for someone special this Christmas 🤙from L to R 1. Tiki lite enduro medium blue skinny shaft $230
2. Tiki lite enduro medium pink skinny shaft $230
3. Tiki tec enduro S wave adjustable $230
4. Tiki tec enduro m blue adjustable $220
5. Tuff skin adjustable $180
6. Enduro S fixed length $150
7. Tuff skin Adult fixed length $120. Be quick @standuppaddlesa 0412911356Sunshine Funtime flashback to 2014 @standuppaddlesa with @redpaddlecoau and @starboardsup 
@starboard_foils 
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@southaustralia #southaustralia 
#supfitness #suplife 
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#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship 
#lululemon
#adelaidetodo 
#proudtobeASIMeet the team from Stand Up Paddle SA, retailer of Red Paddle Co in REDelaide for some SUP fun in the sun! 
If you've never tried stand up paddle boarding or perhaps you've tried once or twice but would like to learn more about the sport then this is a fantastic opportunity. Perhaps you're an intermediate or advanced paddler looking for a board to accompany on your travels. Take this opportunity to come down and discuss your needs and demo the best boards to meet them. 
Stand Up Paddle SA
Brighton and Seacliff Yacht Club
Esplanade, Seacliff. 9-12 Sunday 15 DecemberHow was your weekend, hope you got to hang out with some cool friends too. @redpaddleco @starboardsup #sup #standuppaddle #starboardsup 
#livethetikilife 
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife 
#lululemon
#adelaidetodo 
#proudtobeASI 
#ASInstructorHard day at the office conducting  an ASI level 3 SUP surf instructor course with Barry and Jeremy. Great fun, great guys and even a few waves. @redpaddleco @starboardsup #sup #standuppaddle #starboardsup 
#livethetikilife @starboard_sup_australia
@starboard_foils 
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship 
#adelaidetodo 
#proudtobeASI 
#ASInstructorIt’s looking pretty good out there today 👍😎 SUP lesson and hire @redpaddleco @starboardsup #sup #standuppaddle #starboardsup 
#livethetikilife @starboard_sup_australia
@starboard_foils 
#beach #summertime #supfitness #goodtimes 
#seesouthaustralia #standuppaddleboarding 
@southaustralia #southaustralia 
#supfitness #suplife 
#hiresup #supsales #Supyoga #standuppaddleboard 
#redpaddlecoau #exploreyourworld 
#livethetikilife
#starship 
#lululemon
#adelaidetodo 
#proudtobeASI 
#ASInstructorTimes And Dates
9:00 am - 17:00 pm
15-November-2019 - 19-November-2019
Closing: 01-November-2019
Included
Five (5) x ASI instructor certifications: (1) SUP Water Safety Rescue Award, (2) L1 SUP Instructor Enclosed Flat Water, (3) L2 SUP Instructor Exposed Waters, (4) L3 SUP Instructor Beginner Surf & (5) SUP Wise for Instructors Foundation Skills 
Training manuals 
ASI T-shirt
Access to SUP video library
12 months ASI membership​ 
Bring To Workshop
Your lunch
SUP board-leash-paddle
SUP clothing 
Languages
English
Refund Policy
Full refund less $75 administration fee provided on minimum notice of 14 days prior to workshop. 
Course Fee
Usual Rate:
Australian Dollars.AUD $ 1200
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